Responsible Gaming

Gaming should always be fun. At 999Exchange we're committed to helping you stay in control — and to making sure help is there the moment you need it.

Online gaming is entertainment, not a way to make money. The vast majority of players enjoy it responsibly — but for some, it can stop being fun. 999Exchange takes that seriously.

We promote safer play, keep under-18s off the platform, and give every member practical tools to manage their time and spending. If you ever feel your gaming is slipping out of control, please use the tools below or reach out to one of the free, confidential helplines listed on this page.

Stay In Control

Tools To Keep Play Safe

Set your own boundaries — our support team can activate any of these on your account.

Deposit Limits

Cap how much you can deposit per day, week or month so spending never runs ahead of your budget.

Time-Outs

Take a short cool-off — 24 hours, a week or a month — whenever you want to step back and reset.

Self-Exclusion

Need a longer break? Request self-exclusion to lock yourself out for an extended period.

Reality Checks

Get reminders of how long you've been playing so time never slips away unnoticed.

Request A Limit On WhatsApp

Know The Signs

Is Gaming Still Fun?

If several of these feel familiar, it may be time to take a break and reach out for support.

Spending more time or money than you planned.
Chasing losses to try to win money back.
Borrowing money or neglecting bills to play.
Hiding your play from family or friends.
Feeling anxious, restless or low when not playing.

Play Smart

Tips For Safer Play

Set a budget before you start — and stick to it.
Only ever play with money you can afford to lose.
Never chase losses — accept them and walk away.
Take regular breaks and don't play when upset.
Treat any winnings as a bonus, not income.

Free & Confidential Help

Support Helplines

If gambling is affecting you or someone you care about, these services offer free, confidential support. You are not alone.

KIRAN (India)

Government of India's 24/7 toll-free mental health rehabilitation helpline, available in multiple languages.

1800-599-0019

Vandrevala Foundation (India)

Free 24/7 mental health support helpline offering confidential counselling across India.

1860-2662-345

BeGambleAware

Independent gambling-specific advice, tools and the National Gambling Helpline for free, confidential support.

begambleaware.org →

Other resources include iCall (TISS) psychosocial helpline on +91 9152987821, Gamblers Anonymous (gamblersanonymous.org) and GamCare (gamcare.org.uk). Helpline numbers can change over time — please confirm the current details on each organisation's official website, and in an emergency contact your local emergency services.